General Terms of Use (GTU)

1. Purpose

These General Terms of Use (GTU) are intended to define the terms of access to and use of the website https://www.chefimix.com/ (hereinafter "the Site") by any user (hereinafter "the User").

By accessing the Site, the User acknowledges having read, understood, and unreservedly accepted these GTU.

2. Legal information

Host address: 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, CANADA

3. Access to the site

Access to the site is open to all users, without prior registration. Certain features (placing orders, contact) require the user to provide personal information.

The publisher strives to ensure access to the site 24/7, but is under no obligation to guarantee results. Access may be suspended, notably for maintenance or in case of force majeure.

4. Intellectual property

All elements of the Site (texts, images, graphics, logo, icons, videos, database, etc.) are protected by current intellectual property laws.

Any reproduction or representation, in whole or in part, without express authorization is prohibited.

5. Use of the site

The user agrees not to:

  • Use the site for unlawful, illegal, or fraudulent purposes;
  • Attempt to access the site's systems or databases without authorization;
  • Download or transmit any malicious content (virus, malware, etc.);
  • Harm the image, security, or proper functioning of the Site.

6. Products and orders

Simply browsing the Site does not constitute an order. Any order is subject to the General Terms of Sale (GTS) available on the dedicated page.

The products offered are compatible with Thermomix®. The site and the Chefimix brand have no connection with the company Vorwerk®.

7. Personal data

Use of the Site may involve the collection of personal data (e.g., name, email address, browsing data). This data is used solely for order management, customer service, and Site improvement.

In accordance notably with the General Data Protection Regulation (GDPR), the user has the right to access, rectify, delete, and object. To exercise these rights, simply write to: info@chefimix.com

8. Cookies

The Site uses cookies to improve the user experience (e.g., cart, language preferences, browsing statistics). The user can refuse cookies via their browser settings.

9. Limitation of liability

The publisher cannot be held responsible for:

  • Any site interruption for maintenance or updates;
  • Possible technical incompatibilities or data loss;
  • Any indirect damage related to the use of the site (data loss, loss of profit, etc.).

10. Hyperlinks

The Site may contain links to third-party sites. The publisher disclaims all responsibility regarding the content or use of these external sites.

11. Modification of the GTU

The publisher reserves the right to modify these GTU at any time. Users are encouraged to consult them regularly.

12. Applicable law and jurisdiction

These GTU are governed by the law of Hong Kong.
In case of dispute, the courts of Hong Kong shall have exclusive jurisdiction, subject to mandatory legal provisions more favorable to consumers located in their country of residence.